Refund Policies & Procedures

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Everything we do at RN2writer is focused on one goal: Helping YOU succeed as a writing business owner! To that end, we have implemented policies and procedures that allow us to efficiently and fairly handle all customer service issues. We strive for your satisfaction 100% of the time and welcome your feedback at [email protected].

Please note: We provide customer service 7 days a week and promise a response within 24 hours. If you haven't heard back from us, it's likely because your email provider is blocking our message. Please add "rn2writer.com" to your "trusted senders" list. Thank you for your patience!

GENERAL POLICIES

We entertain refund requests that conform to the product-specific policies below. We will accept refund requests submitted in a timely manner, as set forth below, under "General Procedures." We will not honor refund requests that do not conform to the simple requirements below. We honor all U.S. federal laws regarding refunds, as applicable. Where a refund is an option, we reserve the right to offer/process partial refunds.

For refundable products, we limit refunds to one refund per product per customer over the customer's lifetime. We will not process multiple refunds for the same product(s) purchased over the course of time. In other words, if a customer buys a product, receives a refund for it, subsequently purchases that same product again, and subsequently requests another refund for it, we will not honor that subsequent refund request.

Please carefully read the full guarantee details for your product(s) below.

GENERAL  PROCEDURES

In all cases, if you desire to request a refund on any RN2writer product, you must:

  1. Send your request by email to [email protected] 
  2. Include your name
  3. Include the email address used to make the purchase
  4. Specify how the product(s) was defective or otherwise failed to perform

 

GUARANTEE POLICIES FOR RN2WRITER PRODUCTS

Ebooks, Video Trainings, and Digital Downloads Individually Priced Below $50

We offer a 7-day money back guarantee on these products. This does not include any product labeled as a “course,” regardless of price point.

 

Courses

All products labeled as a “course” are fully refundable until you submit the course unlock key. Usually, the key is located around one-quarter of the way into the course so that you have the opportunity to sample the content. You agree that submitting the course unlock key renders the product non-refundable.

If you purchased a course on a three-payment plan offered by RN2writer, you agree that the payment plan is non-cancellable if you submit the course unlock key before all three payments have been made.

We may, from time to time, offer to apply the purchase price of a course to the subsequent purchase of a program. Should we make this offer, it is limited to one (1) course fee rebate per customer. In other words, if you purchase three $249 courses (for $750 total) and subsequently decide to take advantage of an offer to upgrade to a program, we may apply 1 x $249 to the program purchase, not $750.

 

Programs

All products labeled as a “program” are fully refundable until you submit the unlock key in the course portion of the program. Usually, the key is located around one-quarter of the way into the course. You agree that submitting the course unlock key renders the entire program non-refundable.

If you purchased a program on a three-payment plan offered by RN2writer, you agree that the payment plan is non-cancellable if you submit the course unlock key before all three payments have been made.

 

Freelance Freedom Membership

No refunds offered because you receive a full, 30-day membership trial by making a $3 donation to Nurses House.

If, after the trial period, you decide the membership is not for you, then you may submit a cancellation request at least 24 hours in advance of your renewal date in writing to [email protected], and we will terminate your membership on its renewal date. No refunds or pro-rata refunds will be given.

Note that cancelling your membership subscription results in loss of access to all of the products and features included in the membership at the time of cancellation or subsequently added in the future, including but not limited to:

  • Live coaching sessions
  • Coaching session recordings and transcripts
  • Freelance Freedom courses and tutorials
  • Private "Six-Figure Freelancers" community 

 

LAST UPDATED: May, 2024.

 

 

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About RN2writer

We offer training in the best remote, work-from-home nursing job - freelance health writing. If you’re looking for the perfect side hustle for nurses or a full-time nurse business, you can rely on RN2writer to deliver educational courses, coaching, and community for nurses of all degrees, licensures, and backgrounds across the U.S., Canada, and beyond. We welcome all nurses: RN, LPN, NP, APRN, CRNA, FNP, CNM, etc. We also serve other healthcare clinicians and professionals: CNA, MD, PA, LCSW, PharmD, radiology tech, CEO, CNO, CMO, and anyone else with a background in healthcare. Welcome!
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